Silky Foods is committed to providing you with the best possible customer service experience. Silky Foods is bound by the Privacy Act 1988 which sets out a number of principles concerning the privacy of individuals.
All content on Silky Foods Sites is the property of Silky Foods. If you would like to use any content from Silky Foods Sites for personal or business purposes, please seek our permission first by contacting us using the details shown at the bottom of this page.
Collection and use of your personal information
The only personal information that we collect from Silky Foods Sites is:
That which is freely provided to us via our online forms - This information is used internally for the purposes of improving our products and services. We will never share your personal information with third parties without your permission.
That which is freely available to us as part of running our website in the form of analytics - For each visitor to reach the site, we expressively collect non-personally identifiable information (including but not limited to page views, access times and referring website address). This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are navigating our website.
We store personal information submitted to us by third parties, on our secure server until such a time that we deem this information to be irrelevant.
Photographic and media consent
From time to time, we may collect and use personal images of public members by photography or video recording to promote our products to partners, the media and the general public in Australia and overseas. Your personal image will only be collected and used with your consent, which you must provide in written form on the day of being photographed or recorded. Even after you provide consent, you may withdraw your consent at any time upon written notice by sending such requests to Silky Foods' current postal address, as shown at the bottom of this page.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Silky Foods reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Silky Foods Pty Ltd
the Nicholas Building
Level 6, Suite 613 / 37 Swanston St
Melbourne VIC 3000